Frequently Asked Questions
LoyonERP Software Functions
Sales
When an order has been voided or canceled, bill items would be reverted to the inventory.
Yes, it is possible to receive customer deposits. You can receive a customer deposit on the sales panel and use the deposit to offset sales order items
Hospitality
Yes,The system has the capability of checking in a visitor based on Room status.
Yes .The system has the provision to change rates on a guest folio.
Yes, the system allows you to create a new folio from an existing folio
Yes, the system allows you to post room charges for several guests at once. To do this, go to Hodpitality>Front office>Night Audit >Nightly charges. On the Nightly charges panel, check(tick) on the boxes of all guests whose room charges you want to post, then click on the "post" button.
Procurement
The procurement process depends on the facility’s standard operating procedures.
The system does not have a provision to delete a Goods Received Note (GRN).
Stock purchases on the system are recorded through the Procurement module. This provides for a means to capture Local Purchase Orders (LPO) sent to your supplier. In order to update your stock data for goods delivered to your facility, you need to create a Goods Received Note (GRN) against the LPO for that delivery. GRN’s allow the user to record the correct quantities supplied and set the unit prices for stock items meant for sale. Once you Receive & Commit the GRN to Stock, then your system stock levels will be updated with the quantities purchased.
Inventory
Yes, it is possible to create different storage locations for different departments on the system.
Yes, the system does record material consumption by use of material consumption
Accounts
Record bank deposits using the bank deposits in the accounts module
The system has the provision of creating invoices, recording capitation and reconciling invoices.
The system has various reports available on the revenue section. Revenue (By Branch), revenue (By Scheme) and revenue (By department) reports.
The system has the provision of recording petty cash.The reports for petty cash is also available under Accounts reports
It is possible to do a refund by cancelling the receipts and the items will be rolled
back to inventory.
The system has a provision of receiving payment using different payment modes
Security
The system is privileged based and users will be allocated roles that control access to various modules and functionalities in the system.
No,The system does not have a limit to user access. It depends with the concurrent users.
Incase a user forgets his password, the user can contact the facility's System Administrator who will reset their password.
Various roles in the system are managed by privileges and one user can act more than one role through assignment of privileges.
Human Resource
Employee portal can be accessed from Medicentre Login Page.
The function was not available in the system at the moment, but it may be considered on future updates.
Reports
To access reports on the system, use the password you used to log into the system.
To determine the financial position of your facility, you view the Income Statement under Accounts reports.
You access a revenue report for over the counter sales.
Reports related to stock data recorded on the system can be accessed via Reports> Inventory Reports. The user needs to select the desired report, date range then click on View.
All Mpesa transaction reports are available on ledger account history reports>Ledger Account>Cash>Sub-Account>Mpesa Income.
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