Frequently Asked Questions
Yes, it’s possible to access the system remotely using any internet enabled device with a browser.
A link to the system can be added on their website and patients can use the link to book for appointments and attend remote sessions
The system allows upload of videos and photos but there is cost implications for uploading videos.
No, after the implementation, the project is handed over to the facility, and only the facility has full control and access of their data.
No the system can be deployed as a web-based but cloud based option is the best for better management and support.
The pricing for the system depends on two parameters;number of modules and number of concurrent users.
Yes,the system allows integration with Mpesa.
It is possible to attach external files to the system after an external cloud storage has been configured.
The system is cloud based and requires internet connection for access.
The system has an integrated accounts module and it is not possible to integrate with QuickBooks accounting software.
The system allows one to receive multiple payments.
The system can be accessed from any internet capable device across the globe.
Yes, user guides are provided after implementation of the system.
One could use a modem as backup but as for electricity thefacility needs to have power backup.
One would require at least a Core i3 4GB, RAM 250Hdd stable internetconnection 5Mbps.
For the cloud-based version internet is required while on the desktop version internet is not required, for the cloud-based version it’s easy to access it remotely using any internet enabled device while the desktop version one needs remote application to access it remotely, the cloud-based version is more advanced in terms of features, the graphical user interface is also different for both syst
The system is accessed via a browser using the provided link .The system is accessed on any internet enabled device
A back up internet connection would be required during internet interruption.
No,The system does not have a limit to user access. It depends with the concurrent users.
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