Serve Walk-In Patients Faster Without Compromising Accuracy
Manage over-the-counter services, direct sales, walk-in laboratory requests, and instant billing from one centralized system, without forcing every patient through the full outpatient workflow.
Why Healthcare Organizations Trust Us
Hospitals using MedicentreV3 HMIS
Years in the healthcare IT industry
Uptime on secure cloud servers
faster insurance approvals with MedicentreV3 HMIS
Why Hospitals Trust Our Over The Counter System Module
Faster Service for Walk-In Patients
Serve patients quickly without unnecessary registration delays.
- Handle simple services without routing every patient through outpatient workflows
- Reduce waiting times for walk-in patients
- Improve patient experience and front-desk efficiency
Simplified Billing and Payment Processing
Generate bills and receipts instantly for OTC services.
- Process direct payments quickly and accurately
- Support multiple payment methods and insurance workflows
- Reduce billing delays and manual calculations
Accurate Tracking of OTC Services and Sales
Maintain accountability for every service and transaction.
- Track OTC medications, laboratory requests, and direct services
- Maintain proper transaction records for reporting and audits
- Reduce untracked sales and revenue leakage
Integrated Laboratory and Service Requests
Allow walk-in patients to access services efficiently.
- Create direct lab requests without requiring full outpatient consultation
- Queue patients directly to the appropriate department
- Improve coordination between billing, laboratory, and service areas
Better Revenue Control and Transparency
Ensure every OTC transaction is captured correctly.
- Automatically reflect services in billing and financial reports
- Reduce missed charges and unauthorized transactions
- Improve financial accountability across OTC operations
Easy-to-Use Workflow for Front Desk Teams
Designed for speed and simplicity.
- Simple patient registration and service selection process
- Minimal training required for staff
- Faster processing during busy operational hours
How the Over-The-Counter (OTC) Module Works (From Direct Sale to Dispensing)
The OTC module is designed to help hospitals and clinics manage direct sales of medications and healthcare services efficiently, without requiring full patient registration, while still maintaining accurate billing, stock control, and transaction accountability.
1. Direct Walk-In Sales Processing (Serve Patients Faster)
The system allows facilities to process OTC services quickly without routing every customer through outpatient registration.
Users can create direct sales for walk-in patients or customers by simply entering the customer’s name and selecting the required products or services.
2. Product and Service Billing
The system supports both product sales and healthcare service billing.
Users can select whether the transaction involves a medication, consumable, or healthcare service and then choose the exact item from the available list using the built-in search functionality.
3. Automatic Pricing and VAT Calculation (Improve Billing Accuracy)
The system automatically calculates pricing details during billing.
Once an item is selected, the unit price, VAT, stock units, and total amount are displayed automatically based on the selected quantity, reducing manual calculation errors.
4. Flexible Pricing and Discount Management
Authorized users can adjust pricing and apply discounts when necessary.
The system allows controlled unit price adjustments, percentage discounts, or direct discount amounts while maintaining transaction records for accountability and reporting purposes.
5. Real-Time Inventory Control (Prevent Stock Discrepancies)
Every OTC transaction updates inventory records automatically.
As quantities are billed and dispensed, stock levels are adjusted in real time, helping reduce inventory discrepancies, stock losses, and untracked product movement.
6. Multiple Payment Options (Support Different Payment Scenarios)
The module supports various billing and payment workflows.
Users can process cash sales, credit sales, or partial payments while selecting from multiple payment methods and payment service options depending on the facility setup.
7. Receipt Generation and Transaction Documentation
Every completed sale generates a transaction receipt automatically.
The system allows staff to print and issue receipts immediately, ensuring proper proof of payment and improving financial transparency.
What Hospitals and Clinics Like Yours Are Saying
Choose the Right Plan for Your Hospital
Flexible MedicentreV3 subscriptions designed for hospitals, clinics, and growing healthcare facilities.
Annual Subscription
Pay once for the year and enjoy uninterrupted access to your selected MedicentreV3 modules.
Annual Subscription
Pay once for the year and enjoy uninterrupted access to your selected MedicentreV3 modules. This option simplifies administration and offers long-term cost stability.
Monthly Subscription
Pay on a monthly basis with full access to the MedicentreV3 modules you’ve selected.
Monthly Subscription
Pay on a monthly basis with full access to the MedicentreV3 modules you’ve selected. This option allows you to manage costs steadily while keeping your hospital operations fully connected.
Per Patient Visit Subscription
Pricing is based on actual patient visits, with full access to the selected MedicentreV3 modules.
Per Patient Visit Subscription
Pricing is based on actual patient visits, with full access to the selected MedicentreV3 modules. This keeps costs aligned with hospital activity while maintaining complete system functionality.
