MedicentreV3 HMIS helps hospitals save time, seal revenue leaks, and reduce staff workload, all while improving patient experience bringing your entire hospital from billing, labs, pharmacy, wards, to insurance approvals, all under one smart system
MedicentreV3 HMIS streamlines the entire patient journey. Its coordinated queue management allows patients to move across departments without confusion or delays.
With automated revenue tracking, color-coded billing, and clear financial reports, this hospital management system helps hospitals seal revenue leakage.
Our healthcare software includes clinical decision support, electronic medical records, and telemedicine making treatment faster, more accurate, and more personalized.
MedicentreV3 HMIS provides real-time Business Intelligence dashboards (with upcoming AI-powered reporting) to help administrators track trends, manage resources, and make informed decisions.
MedicentreV3 HMIS connects effortlessly with key healthcare systems and government tools: KRA eTIMS, SHA HIE, MPESA, DICOM, HL7, and Slade/SMART for insurance claims.
Built for healthcare compliance from day one. MedicentreV3 HMIS is secure, fully cloud-ready, and certified by the Data Protection Commissioner
As one of the first modern HMIS solutions in Kenya, MedicentreV1 helped define the standard for the best hospital management systems, moving hospitals from paper chaos to faster, more reliable digital patient management.
As adoption grew, we upgraded Medicentre into a smarter, more connected HMIS in Kenya, shaping the standard for the best HMIS in Kenya. MedicentreV2 delivered smoother workflows, better departmental integration, and stronger support for the country’s growing healthcare needs.
This was a turning point when we rebuilt Medicentre into a fully integrated HMIS and hospital ERP system, making it stronger and faster, and enabling its growth from a Kenyan solution into a trusted hospital management system used across Africa.
Today, MedicentreV3 is a leading hospital management system in Kenya and Africa, trusted by over 250 hospitals to work smarter, stay compliant, and deliver better care.
Our user-friendly dashboard helps your staff stay organized and efficient with clear insights, quick navigation, and instant access to what matters most.
We are proud to be
Certified as a Data Processor by the Office of the Data Protection Commissioner
Authorized KRA eTIMS Integrator by KRA eTIMS
These recognitions prove that security, compliance, and transparency are at the heart of everything we build.
MedicentreV3 connects directly with SHA HIE, giving clinicians a complete, up-to-date patient history. Faster decisions, fewer errors, and safer care, all from one integrated Hospital Management System in Kenya.
Through full HL7 support, MedicentreV3 enables smooth data exchange between laboratory systems, medical devices, and third-party hospital tools. Facilities benefit from clean, consistent data with no manual duplication.
The system supports instant M-PESA payments for bills, deposits, and co-payments. Hospitals receive real-time reconciliation inside the HMIS, reducing cash-handling risks and improving financial accuracy.
MedicentreV3 connects with biometric time attendance systems to track staff hours with accuracy and transparency. Managers gain real-time visibility into shifts, while hospitals eliminate payroll fraud and reduce manual time-sheet errors.
MedicentreV3 HMIS connects with radiology equipment using DICOM, allowing X-rays, CT scans, MRIs, and ultrasounds to flow directly into the system.
MedicentreV3 auto-syncs with KRA eTIMS, generating compliant receipts and audit-ready financial records. It saves your finance team hours of work and keeps your hospital 100% within Kenyan regulations.
MedicentreV3 integrates with SMART and Slade 360, enabling quick verification and submission of insurance claims. Hospitals experience faster approvals, fewer paperwork bottlenecks, and shorter patient waiting times.
MedicentreV3 supports automated Bulk SMS communication to improve patient engagement. Facilities can send welcome messages to new or returning patients, birthday greetings, appointment reminders, and medication reminders
Every hospital is different. That is why MedicentreV3 uses modular pricing. You only pay for the modules you need. Whether you are running a small clinic or a multi-branch hospital, our pricing adapts to your size, workflow, and budget. No bloated packages. No surprise costs.
Getting started with a new hospital system should not feel overwhelming. That is why we are here, from onboarding to daily support, we make sure you are never alone.
Our Learning Management System (LMS), helps your team get onboarded fast, simple, and effective. Each hospital role has a tailored learning path, complete with guided lessons, interactive assessments, and certification upon completion.
We understand that healthcare never sleeps. That is why our support team is on standby 24/7, ready to assist you when every second counts.
Access guides, video tutorials, and ticket tracking, all in one place. We have built a self-service Support Portal to help you solve minor issues fast, so your team can stay focused on patient care.
No, the system can be deployed on the cloud or on-premise. However, the cloud-based option is recommended for improved hospital operational visibility, regular updates, and efficient customer support.
The pricing of the system depends on the number of modules and the number of concurrent users (number of users accessing the system at the same time). The cost of the system can be estimated from our pricing app at pricing.hanmak.co.ke
Upon deployment of the system, users and the system are supported free charge for a guarantee period of one (1) year. Upon the expiry of this guarantee period, the customer will pay for ASF(Annual Subscription Fee) which caters for the annual cloud computing costs, user and system support. We have a dedicated customer support team that resolves all customer tickets.
The system being cloud-based, it can be accessed from anywhere on the globe through any internet-enable device. However, this access is managed through geo-location and geo-fencing mechanisms that allows the hospital to decide who has the privileges of access.
The system enforces access controls through role-based access. Specific users can only access functions for which they have been assigned a privilege.
Absolutely. Transmission of data from user devices to the cloud server is encrypted end-to-end. The cloud server sits behind layers of firewalls that protects your data from any unauthorized access or malicious attack. As a way of providing multiple security measures, there is an automated back-up service that avails a copy of all your data at your preferred location.
Both horizontal and vertical scalabilities are integral to the design of the system. The architecture of the application offers you not only a highly scalable application but also a robust system. This means you can add as many outlets and users as you may require without affecting the performance of the system.
The general number +254 (0) 795 057 377, +254 (0) 789 199 524, +254 (0) 786 676 144. The call will be picked up by a Customer Support Executive. If you would like to contact the Hanmak help desk by email, write customerservice@hanmak.co.ke.
Yes. We offer onboarding training and continuous learning through our built-in Learning Management System (LMS).
We provide 24/7 technical and user support through our Helpdesk Portal, email, phone, and live chat.
It is a self-service platform where users can log issues, track progress, access guides, and find solutions instantly. You can access it at https://support.hanmak.co.ke/
Yes. Authorized users can submit tickets directly at the Hanmak Support Portal, attach screenshots, and describe issues in detail.
Yes. Feature requests can be submitted through the support portal and reviewed by our product team.
Updates are rolled out automatically with minimal disruption and users are notified in advance.
Join 250+ hospitals already running smarter with MedicentreV3 HMIS. Book a free demo and see the difference in just minutes.
