Manage Your Entire Outpatient Department in One System

Manage patient registration, consultations, billing, and pharmacy in one seamless system. MedicentreV3 HMIS helps you reduce waiting time, eliminate errors, and capture every billable service in your outpatient department.

Why Healthcare Organizations Trust Us

Hospitals using MedicentreV3 HMIS

Years in the healthcare IT industry

Uptime on secure cloud servers

faster insurance approvals with MedicentreV3 HMIS

Why Hospitals and Clinics Love the MedicentreV3's Outpatient Module

Improves Patient Flow and Reduces Waiting Chaos

Keep queues organized and patient movement smooth from registration to consultation.

Priority-based digital queue for walk-ins and appointments
Real-time visibility of waiting patients and delays
Track patient movement across OPD touchpoints

Helps Reduce Medical Errors in OPD Care

Give clinicians accurate, structured patient information during every outpatient visit.

Complete patient records available at registration
Standardized consultation workflows for consistency
Easy coordination between doctors, lab, and pharmacy

Strengthens Stock Control Within Outpatient Services

Ensure medicines and consumables used in OPD are tracked and accounted for.

Automatic updates when drugs are prescribed and dispensed
Track OPD pharmacy usage in real time
Monitor internal requests from consultation rooms

Protects Hospital Revenue from OPD Leakages

Capture every consultation, test, and prescription without missing charges.

Automated billing linked to consultations and prescriptions
Support for insurance scheme-based billing
Flexible pricing for different outpatient patient categories

Gives Real-Time Visibility into Outpatient Performance

See what’s happening in your OPD as it happens, no guesswork.

Live dashboards for patient volume and revenue
Identify delays, bottlenecks, and missed charges
Generate OPD-specific performance reports

Secures Patient and Operational Data in OPD

Control access to sensitive patient and billing information at every step.

Role-based access for reception, doctors, and pharmacy
Protect patient records during consultations
Reduce risk of unauthorized data access

Seamless Integrations That Power Your Outpatient Operations

M-Pesa Payment Integration

This allows hospitals to collect payments quickly and securely for consultations, lab tests, and pharmacy services reducing errors at the reception and minimizing reliance on cash handling.

SHA Integration

Patient eligibility can be verified during registration, and claims for outpatient services are prepared more accurately, reducing delays and rejections caused by incomplete or incorrect information.

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SMART / Slade 360 Integration

This supports efficient handling of outpatient insurance schemes by enabling real-time validation of patient coverage before services are provided.

Bulk SMS Integration

Facilities can send welcome messages to new or returning patients, birthday greetings, appointment reminders, and medication reminders

How the Outpatient Module Works In MedicentreV3 Hospital System

Every step in the outpatient journey is not just connected, it’s controlled. The system ensures patients move smoothly while also enforcing accountability, reducing errors, and protecting hospital revenue at each stage.

1. Smart Patient Registration

Patients are registered with complete and structured information from the start.

Reception can quickly retrieve returning patients to avoid duplication, capture key details like ID and insurance, and ensure accurate data flows across the entire outpatient process.

2. Intelligent Queue & Patient Direction

Patients are guided to the right service point without confusion or delays.

Whether it’s billing, triage, or consultation, the system directs patient flow based on visit type and payment method, while allowing emergency prioritization when needed.

3. SMART Insurance Integration for Faster Claims Processing

Handle outpatient insurance workflows with accuracy and less manual follow-up.

The system integrates with SMART/Slade 360 to validate patient coverage in real time, ensuring services provided are aligned with insurance limits. This reduces claim errors, speeds up approvals, and minimizes back-and-forth with insurers after the patient visit.

4. Controlled Triage with Built-In Revenue Protection

Triage is not just clinical, it enforces financial accountability.

Procedures performed at triage can be configured so that patients cannot proceed to the next stage without payment or billing confirmation. This ensures every service is captured and prevents revenue leakage before it happens.

5. Doctor Consultation with Standardized Clinical Coding

Doctors work with complete patient context and structured clinical tools.

The system supports ICD-11 diagnosis coding, helping clinicians record accurate diagnoses while improving claim acceptance rates and reducing rejections from insurers.

6. Pharmacy Integration with Automatic Stock Control

Every prescription dispensed is tracked in real time.

As drugs are issued to patients, the system automatically deducts them from inventory, ensuring accurate stock levels, preventing pilferage, and improving accountability in outpatient pharmacy operations.

7. Seamless Patient Movement with Full Traceability

Every step a patient takes is tracked and visible.

From registration to consultation and dispensing, hospitals can see exactly where each patient is, what services have been provided, and what has been billed, eliminating guesswork and missed actions.

What Hospitals and Clinics Like Yours Are Saying

Hanmak Technologies Ltd

4.5

review us on

Fanuel Omondi

16:28 25 Mar 26

Hanmak Technologies is a highly professional organization. The team is supportive and committed to excellence, providing a great environment for learning and professional growth.

Tonny Kemboi

13:44 11 Dec 24

Since I used your software medicentre ,it has been a nice experience. keep it up HANMAK TECHNOLOGIES LTD. Good for our hospital

Abel Lugongo

18:08 28 Jan 24

Great working environment with very brilliant people

Kabichu Benedetta

12:38 03 Aug 19

the best and support system they are awesome

Ken Kahwai

13:51 16 Jul 19

Since I used your software medicentre ,it has been a nice experience. keep it up HANMAK TECHNOLOGIES LTD

Peter Koloo

12:59 29 Jun 19

Thank you Hanmak Technologies for the innovative TunaPos System that runs in our institution, not forgetting the team that lead to the installation and staff training, Albert and Evans i real appreciate the effort you made. On behalf of Le Savanna Country Lodges and Hotels LTD i want to say the system is well and user friendly

Geoffrey Abuya

08:42 29 Jun 19

the system application is easy to use and also secure for medical information/records,we thank hanmak technologies.

tom ajuoga

08:33 29 Jun 19

Thanks Hanmak Technologies Ltd for your good services you are offering,I am particularly pleased with the kind of software(Medicentre) you developed,I must say that it's a good software,one which is reliable,easy to learn and affordable.Thanks for the good job.

David Ondieki

10:47 03 May 19

Thank you for coming up with such a nice hospital management system. Medicentre 2.5 is the best and with your always available supportive team. The training was nice and i liked how your trainers explain and demonstrate how the system works. The operational manual is designed in such a way that it is easy to understand and to follow. I have used your system for sometime now and I can't see anything that can deny you 5 stars. You ( Hanmak Technologies Ltd) deserve more than 5 stars. Keep up the good work.

Morris Gatheru

08:29 23 Apr 19

Hanmak Technologies is definitely a cut above the rest ! They are not just a Software Company but a Solutions Provider. Their passion and dedication are most admired and appreciated. All of their products are developed with international standards in mind.I highly recommend to everyone looking to automate their business ,organization or facility.

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Choose the Right Plan for Your Hospital

Flexible MedicentreV3 subscriptions designed for hospitals, clinics, and growing healthcare facilities.

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Annual Subscription

Pay once for the year and enjoy uninterrupted access to your selected MedicentreV3 modules.

Annual Subscription

Pay once for the year and enjoy uninterrupted access to your selected MedicentreV3 modules. This option simplifies administration and offers long-term cost stability.

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Monthly Subscription

Pay on a monthly basis with full access to the MedicentreV3 modules you’ve selected.

Monthly Subscription

Pay on a monthly basis with full access to the MedicentreV3 modules you’ve selected. This option allows you to manage costs steadily while keeping your hospital operations fully connected.

Per Patient Visit Subscription

Pricing is based on actual patient visits, with full access to the selected MedicentreV3 modules.

Per Patient Visit Subscription

Pricing is based on actual patient visits, with full access to the selected MedicentreV3 modules. This keeps costs aligned with hospital activity while maintaining complete system functionality.

Which partnership solution option works best for you? Let us know in your free 30-Mins Demo

Still have questions? Let’s walk you through it.

What is an outpatient management system?

An outpatient management system is software that helps hospitals manage patients who visit for consultation, treatment, or minor procedures without being admitted. It covers registration, queue management, consultation, billing, and pharmacy in one connected workflow.

Can the system handle both cash and insurance patients?

Yes. The outpatient module supports both cash and insured patients. It allows you to assign insurance schemes during registration, manage billing accordingly, and streamline claim preparation for outpatient services.

Does the system support diagnosis coding for insurance claims?

Yes. The doctor’s panel includes ICD-11 diagnosis coding, which helps standardize diagnoses, improve documentation, and reduce claim rejections from insurers.

Can we track patient movement within the outpatient department?

Yes. The system tracks each patient from registration to consultation and beyond. Staff can see where the patient is at any time, reducing delays and improving coordination.

Modules That Work Hand-in-Hand with the Outpatient Module

Inventory Management Module

Streamline stock management, prevent losses, and keep your shelves ready for every patient need – all through MedicentreV3 HMIS.

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General Accounting Module

Gain control, accuracy, and insight with a fully integrated accounting system inside MedicentreV3 Hospital Management Information System

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Inpatient Care

Handle admissions, bed allocation, nursing notes, and discharge summaries seamlessly. All in one connected workflow inside MedicentreV3 HMIS.

See Everything We Cover